Home visits arranged with providers in your local area
Book a caregiver, a cleaner or an extra pair of hands at home — arranged with local providers and managed from one app.
Visits at home, household help and the app that keeps track of both.
Say what kind of support is needed — companionship, help washing and dressing, a check-in while a family member is at work — and we match it to a provider who does that work locally.
One-off or repeating. Kitchen and bathroom, laundry, bed changes, a tidy before visitors. You choose the day and the hours; the same provider can be kept for every visit.
The shopping run, the prescription pick-up, the post office, waiting in for a delivery, a lift to an appointment. Small jobs that are hard to do from another town.
Upcoming visits, who is coming, what was agreed, and the change or cancellation when plans shift — all in the app, so nobody is working from a memory of a phone call.
Message the person attending before a visit, read what previous clients said, and leave your own rating afterwards. Ratings decide who keeps getting booked.
Tell us which of these fits and we build the schedule around it.
Personal support at home, from a short daily check-in to several hours of company and assistance.
Keeping the home running — weekly, fortnightly or as a one-off before or after an event.
The jobs that need somebody physically there, done by someone nearby.
A repeating week of visits, set up once and adjusted whenever the situation changes.
What a visit costs depends on the provider, the hours and where you are — we confirm it with you before anything is booked.
A home visit is not an abstract service, and the clearest way to describe it is to describe the hour itself. A provider arrives at the time agreed and sees what the day looks like. If it is a care visit, that usually means helping someone get up and dressed, making something to eat, checking that medication has been taken, and sitting down with them for part of the time rather than working around them. If it is household help, it means working through what was agreed — the kitchen, the bathroom, the washing — and leaving the place as it would be left by somebody who lived there.
Two things happen at the end of every visit, and they matter more than anything in the brochure. The provider writes a short note of what was done and anything they noticed. And the visit closes in the app, so the person who arranged it — often a son or daughter in another city — can see that it happened, when, and who was there.
Where a home has its own way of doing things, we would rather be told at the start: where the spare key lives, which cupboard the clean towels are in, who is allowed to let themselves in, what the dog does when the bell goes. Those details go on the booking, not in one person's head, so a cover provider arrives knowing them too.
Send the form with your name and email and a line about the situation — who the help is for, what kind, and roughly when. No detail is too small and none of it is binding.
A short conversation to turn that into an actual schedule: how many visits, how long, what happens on each one, and anything about the home a provider should know before the first visit.
You see who is available near you, what work they do and how previous clients rated them. You confirm the one you want — nobody is assigned to your home without your agreement.
The first visit is deliberately unhurried so everyone meets properly. After that the schedule repeats in the app, and you change, pause or cancel it there whenever life changes.
Most of the people who set up a booking are not the people who receive it. They are arranging help for a parent, a partner recovering from an operation, or a relative who is managing fine but should not be carrying the shopping up two flights of stairs. That changes what the service has to do: it has to keep two people informed at once, and it has to be easy enough for the person at home to live with.
So a booking can carry more than one name. A family member can be added to see the schedule and the visit notes without having to ring anyone for an update, while the person at home deals with the provider directly, as they would with any other visitor. If something is off — a visit missed, a provider who is not the right fit, a task that keeps not getting done — it is reported in the app and it is on us to sort it, not on an eighty-year-old to make a complaint.
Nobody is locked into anything. Start with one visit a week and add more when it is needed, or pause the whole schedule while family are staying. The point of booking help this way is that it bends when your situation does.
Leave your name and email with a line about the situation, and we'll come back to you to talk it through.
Someone from Dik Care And Services will get in touch shortly to go through what's needed and who is available near you.
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